Technical Support

• Use aluminum alloy raw materials to ensure more durable/wear-resistant equipment

• Accessories and materials are processed by precision cutting instruments, the most accurate to 0.00MM. Therefore, the machine production process becomes more stable, and the quality of the finished product is stable.

•  Use of internationally renowned brands of electrical components such as high machine safety, low failure rate, long service life and so on.

• Perfect QC system and service system: open and digital, trustworthy.

• Strictly control production process: machinery undergoes strict QC inspection by senior engineers, sample testing, sending samples to customers for confirmation, supervising the safe disassembly of machinery, and packaging for shipment.

• Strong storage system and logistics system to ensure that customers receive the required accessories within a week.

• Can be customized personalized machinery: as OBM own factory we are independent from research, design, production, sales, support OEM & ODM orders .

• High-tech research and development: labor saving, custom-made machinery, multilingual system.

• High degree of mechanical automation, easy operation, one person can operate more than one machine at the same time, saving labor costs.

• Wide range of machine parameters, to meet the multifaceted needs of customers.

• Mechanical system and manual can choose multiple languages, provide multilingual after-sales service.

• Preparation before packing: check machine operation, proofing, sample customer satisfaction feedback, power off and check safety factors.

• Packaging process: careful professional dismantling, anti-rust as well as reinforcement treatment of the machine, and finally shock absorption into the box.

• Wooden box material using glued Polywood case, no solid wood, fumigation-free.

• than with PE film or other materials waterproof, so as to avoid rusting of the machine, and play a shock-absorbing, anti-collision role.

• Before shipment: the machine will be insured, to ensure cost from risks of shipment decreased to zero.

•  Loading process: The senior technical engineer will supervise the loading and take videos and photos on site to send to customers.